Embedding a culture of Enterprise Architecture across a rapidly changing university

Brief

The University of Canberra wanted to establish an Enterprise Architecture (EA) practice to drive more coordinated and mature UT practices across its business.

We were engaged to conduct Discovery (extensive user research, process reviews, data reviews) and develop a future-state EA capability model.

Challenge

The University of Canberra is operating in a technologically complex, duplicative and cost-restricted environment.

Discovery revealed faculties and business areas are operating in siloes. Staff and students have limited visibility of how to access or use IT effectively and often resort to workarounds, adding to complexity.

Discovery revealed limited EA maturity and no single view of current enterprise landscape.

Solution

• Comprehensive discovery across business areas, process reviews, and data discovery.

• A future-state operating model, supported by a series of capability blueprints, governance and triage models, and a revised approach to information asset management.

• A comprehensive implementation roadmap and recommendations detailing the sequence of activities and investments required to embed EA culture across UC.

Outcomes

• UC are adopting the EA future state operating model, including establishing critical capabilities and governance pathways.

• UC are establishing and building out a Proof of Value for the revised information asset management approach, to support the new operating model.

• UC are planning the critical enablers / immediate next steps identified in the investment roadmap.