Critical systems audit
..highlights cost savings and potential risks
About the Client
The ACT Government vision is that people can easily and seamlessly interact with our services, at the time you need or want to.
We will provide digital services that are centred on your needs and are truly digital in that they deliver real value beyond forms online.
BRIEF
The ACT Office of the Chief Digital Officer required a comprehensive audit of 200 critical systems currently in use across their various directorates.
Concerned about rising licence and maintenance costs and some systems nearing end-of-life, the territory required a risk assessment and recommendations of their full suite of critical systems.
CHALLENGE
IT systems and practices had evolved over time without clear guidelines for procurement or a strategy for sustainment.
As a result, there were multiple tools doing the same job and multiple licences of the same tool adding to overall costs. Some systems were nearing end-of-life and required a coordinated replacement strategy.
The full breadth of systems and tools in use across the organisation was unknown.
SOLUTION
Comprehensive discovery across all Directorates to capture current state systems and tools
Capture of functional data for each system eg hosting, licencing, DR etc
Risk scoring and assessment of each tool/system
Identify duplicate tools and licences
Final report and recommendations
Develop PowerBI instance and workspace to allow ACT government to manipulate and visualise the data set as required
OUTCOME
ACT government now have a comprehensive view of the tools and systems currently in use across each directorate
Licence renewal and end-of-life dates are known and can be incorporated into budget and workload planning
Risk assessments inform prioritisation and replacement schedules
The PowerBI tool allows instant production of reports and visualisations at an enterprise or directorate level